Orb Data

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Netcool/Impact

It’s the end of the road for Netcool OMNIbus 7.4

Recently my toaster which I’d had for 32 years toasted its last slice of bread and I was forced to replace it with a newer model. Even though the toaster was cheap and looked ugly it worked just fine and was the first thing my mother bought me when I left home and so I […]

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Netcool Operations Insight – What exactly is it and how can I get it?

Only a few years ago when we were installing monitoring tools (and more specifically Data Warehouses) a common limiting factor was the storage capacity needed. However over the last few years and with the advent of cloud and very cheap storage the problem has shifted. The issue now is how companies can make sense of […]

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Advanced Event Management: Making full use of the tools you have

Operational Views

Over the last few years I have spent a great deal of time working within the event management arena for numerous and varied customers. This experience has enabled me to look across differing environments and compare the how’s and why’s of solution design and creation. Food for thought Businesses naturally spend time developing, and even perfecting their Event Management solution […]

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How can I Integrate IBM Tivoli Netcool with Service Now?

I recently completed an integration of IBM Tivoli Netcool Impact 6.1 and Netcool/OMNIbus with ServiceNow. This blog will outline the process and methods that can be used to integrate the manager of managers (OMNIbus) with a service desk solution such as ServiceNow. The customer requirement was for any event that met a specific set of criteria would be […]

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What is the best way to add maintenance windows with IBM Tivoli Monitoring (ITM), Impact and OMNIbus?

During day to day operations most IT environments are subject to some degree of planned change or managed outage. If effective monitoring is in place, it is highly likely that this type of activity will result in the generation of “false-positive” alerts that have little or no value to the business whilst the work is […]

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