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netcool

Netcool/OMNIbus License Compliance: Easy access to your device counter report

Device Count Report

The Device Counter extension shipped with Netcool/OMNIbus v8.1 is designed to assist with entitlement reviews by logging the number of unique systems that have sent events to your Netcool/OMNIbus infrastructure. The counts are grouped by device type (Network, Server and Client) and is available from a log file on the Aggregation ObjectServer. With a few […]

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Danshari – The age of minimalist monitoring

Danshari is a Japanese concept meaning to declutter. It is formed of 3 ideograms (断捨離), meaning “refuse”, “dispose” and “separate”. I’m reading a book at the moment called Goodbye Things by Fumio Sasaki in which he shares his personal minimalist experience, offering specific tips on the minimizing process and revealing how the new minimalist movement […]

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10 Reasons why you should be using Predictive Insights

BM have designed and developed Predictive Insights from the ground-up and because of that it has been able to respond to customer demands and requirements for a real-time performance analysis tool. But why should your company consider using Predictive Insights? Here are 10 reasons why Predictive Insights can quickly help you improve the quality of your enterprise monitoring, reduce incidents and save money.

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Using IBM Netcool Impact’s new RESTful API to integrate with Atlassian JIRA Service Desk.

  RESTful API “A new hope” Over the years I have done a fair number of IBM Netcool Impact to Service Desk integrations. Using a variety of methods such as: Perl script called via an Impact policy (JRExecAction) Impact policy leveraging the much used Web Services DSA (SOAP) The majority of these integrations used SOAP […]

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Java-Free Web GUI

Web GUI Netcool Health Dashboard

Many of Orb Data’s customers have been interested in the latest Web GUI Fix Pack, v8.1.0.6, to enable them to move to a fully java-free experience for the operators. This panacea will remove the headache of juggling multiple java versions for the various operator applications. The Web GUI Event Viewer has been available as a fully functional replacement […]

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Building Business Service Topology views with ServiceNow, Omnibus, Impact and DASH

In this blog I will take a look at how you can bring data from your ServiceNow CMDB to your OMNIbus events and use the Dashboard Application Service Hub (DASH) topology view to visualise the service component hierarchy and the impact of those events.

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Use Netcool to Leverage Service Now Discovery and CMDB Data

In a previous blog I outlined a possible method of integrating IBM Tivoli Netcool (specifically Impact/TBSM) with Service Now to raise incidents.This blog will outline one possible method to be employed to enrich IBM Tivoli Netcool with data from the Service Now (SNOW for short) Configuration Management Database (CMDB). The method in this blog was […]

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Netcool Operations Insight – What exactly is it and how can I get it?

Only a few years ago when we were installing monitoring tools (and more specifically Data Warehouses) a common limiting factor was the storage capacity needed. However over the last few years and with the advent of cloud and very cheap storage the problem has shifted. The issue now is how companies can make sense of […]

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