Orb Data

Orb Data's Blog Site

Cloud

You’ve moved your service desk to the cloud now what about your monitoring tools?

For the last 20 years one of the most common requests that I have received at Orb Data is to perform an integration of the IBM monitoring tools with the customer’s service desk. When we first started the company in 1998 this was almost uniquely Remedy Action Request System (ARS) however at some point in […]

, ,

Cloud Illusions?

I’ve looked at clouds from both sides now, from up and down, and still somehow it’s cloud illusions I recall. I really don’t know clouds at all. Joni Mitchell – Both Sides, Now 1968 43 years after Joni Mitchell first pondered the subject of Clouds many IT budget holders are now struggling with similar issues. […]