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Using IBM Netcool Impact’s new RESTful API to integrate with Atlassian JIRA Service Desk.

  RESTful API “A new hope” Over the years I have done a fair number of IBM Netcool Impact to Service Desk integrations. Using a variety of methods such as: Perl script called via an Impact policy (JRExecAction) Impact policy leveraging the much used Web Services DSA (SOAP) The majority of these integrations used SOAP […]

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How to integrate Nagios with ServiceNow Incident Management

I was recently asked by a customer to integrate Nagios with Service-Now and after looking into existing options I came across only one and which was a deprecated tool. So I decided to write an integration for the customer and wanted to share what was achieved. I am starting off with a Nagios XI instance, […]

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Monitoring Docker using IBM Tivoli Monitoring

Continuing from part 1 of the blog that I wrote, exploring some of the key concepts and options for monitoring Docker, I wanted to follow up and update on the monitoring using IBM Tivoli Monitoring (ITM) and IBM Application Performance Management (APM) offerings. Most of the gritty details were covered on the previous blog, so I am […]

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Discovering your devices before consolidating services as part of a merger or acquisition

Discovering your devices before consolidating services as part of a merger or acquisition There are a few times when the data discovered by Tivoli Application Dependency Discovery Manger (TADDM) can be crucial to a business. These are: Discovering the devices you have in a data centre before either moving to the cloud or closing data […]

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Understanding User Agents in the MaaS360 Secure Browser

I was recently asked by a customer what type of Browser the MaaS360 Secure Browser is built upon or emulates so that the customer’s developers can design their web sites accordingly. To provide this information you must examine the browser’s user agent string (UA) which helps identify which browser is being used, what version, and […]

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Decoding TADDM Base64 commands

When TADDM executes remote commands using the TaddmTool.exe binary it encodes the actual command using Base64. Base64 is a binary-to-text encoding scheme that represents binary data in an ASCII string format by translating it into a radix-64 representation. the following example is taken from a Sensor log and in it you can see the actual […]

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Java-Free Web GUI

Web GUI Netcool Health Dashboard

Many of Orb Data’s customers have been interested in the latest Web GUI Fix Pack, v8.1.0.6, to enable them to move to a fully java-free experience for the operators. This panacea will remove the headache of juggling multiple java versions for the various operator applications. The Web GUI Event Viewer has been available as a fully functional replacement […]

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How to monitor Docker?

UPDATE: Part 2 of the blog can be found here Docker has shot to fame in the last couple of years and it has sparked quite a lot of attention. It has joined the elite “buzz word” club and being touted as revolutionary but if you asked the more seasoned UNIX admins, they would argue […]

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IBM Tivoli Netcool presents the new Java gateway for ServiceNow

Recently IBM released a Java gateway for ServiceNow (nco_g_servicenow-2_0), which marks the first time that IBM have released a dedicated integration to connect OMNIbus and ServiceNow together. Previously it has only been possible to connect OMNIbus and ServiceNow via Netcool/Impact (as detailed in one of my previous blogs) however ServiceNow no longer supports the Netcool […]

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Discovering your devices before moving to the cloud or consolidating data centers

We have been asked by a few companies if they can use Tivoli Application Dependency Discovery Manger (TADDM) to quickly discover what devices they have in a data center before either moving to the cloud or closing data centers due to consolidation. In addition Managed Service Providers (MSP) have requested the ability to discover the […]

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