Orb Data

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You’ve moved your service desk to the cloud now what about your monitoring tools?

For the last 20 years one of the most common requests that I have received at Orb Data is to perform an integration of the IBM monitoring tools with the customer’s service desk. When we first started the company in 1998 this was almost uniquely Remedy Action Request System (ARS) however at some point in […]

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Setting up PowerShell discoveries with TADDM

With the release of TADDM 7.3.0.2 came the ability to perform Windows discoveries with PowerShell instead of WMI. In comparison with WMI a PowerShell session sends fewer requests to access target systems, which in turn reduces the number of events that are logged. In addition if you use SSL it should also be more secure. […]

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Is your company ready for GDPR?

Time to GDPRCountdown Data protection has become a big issue over the last few years and as a result the UK’s Information Commissioner’s Office (ICO) is becoming increasingly aggressive with its fines for DPA related offences. In 2010 there were just 2 fines totalling £160,000 but so far this year (up to August 2017) there […]

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How Basic Endpoint Patching Helps Protect Against Ransomware and Other Attacks

By George Mina On Friday, a group of unknown threat actors carried out one of the largest cyberattacks of its kind, which infected hundreds of thousands of computers in 150 countries. The ransomware, known as WannaCry, exploits a Microsoft Windows OS vulnerability that was patched in Microsoft’s Security Bulletin two months ago. The universal advice […]

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10 Reasons why you should be using Predictive Insights

BM have designed and developed Predictive Insights from the ground-up and because of that it has been able to respond to customer demands and requirements for a real-time performance analysis tool. But why should your company consider using Predictive Insights? Here are 10 reasons why Predictive Insights can quickly help you improve the quality of your enterprise monitoring, reduce incidents and save money.

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Mass deploy Zabbix agent using Ansible

Zabbix is an enterprise-class open source monitoring tool. I have been working on an integration from Zabbix with IBM Netcool suite for event management and subsequently into Service-Now for incident management. I wanted to get my Zabbix environment to start monitoring some hosts quickly so I can trigger some triggers… I wanted to roll out […]

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Using IBM Netcool Impact’s new RESTful API to integrate with Atlassian JIRA Service Desk.

  RESTful API “A new hope” Over the years I have done a fair number of IBM Netcool Impact to Service Desk integrations. Using a variety of methods such as: Perl script called via an Impact policy (JRExecAction) Impact policy leveraging the much used Web Services DSA (SOAP) The majority of these integrations used SOAP […]

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How to integrate Nagios with ServiceNow Incident Management

Is your Nagios renewal coming up? Let us quote and we will guarantee to  beat your normal price. Take a look here to get an initial quote without any sales interaction. I was recently asked by a customer to integrate Nagios with Service-Now and after looking into existing options I came across only one and […]

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Monitoring Docker using IBM Tivoli Monitoring

Continuing from part 1 of the blog that I wrote, exploring some of the key concepts and options for monitoring Docker, I wanted to follow up and update on the monitoring using IBM Tivoli Monitoring (ITM) and IBM Application Performance Management (APM) offerings. Most of the gritty details were covered on the previous blog, so I am […]

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Discovering your devices before consolidating services as part of a merger or acquisition

Discovering your devices before consolidating services as part of a merger or acquisition There are a few times when the data discovered by Tivoli Application Dependency Discovery Manger (TADDM) can be crucial to a business. These are: Discovering the devices you have in a data centre before either moving to the cloud or closing data […]

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