Orb Data

Orb Data's Blog Site

Netcool

Building Business Service Topology views with ServiceNow, Omnibus, Impact and DASH

In this blog I will take a look at how you can bring data from your ServiceNow CMDB to your OMNIbus events and use the Dashboard Application Service Hub (DASH) topology view to visualise the service component hierarchy and the impact of those events.

, , , , , , , , , ,

Use Netcool to Leverage Service Now Discovery and CMDB Data

In a previous blog I outlined a possible method of integrating IBM Tivoli Netcool (specifically Impact/TBSM) with Service Now to raise incidents.This blog will outline one possible method to be employed to enrich IBM Tivoli Netcool with data from the Service Now (SNOW for short) Configuration Management Database (CMDB). The method in this blog was […]

, , , , ,

Netcool Operations Insight – What exactly is it and how can I get it?

Only a few years ago when we were installing monitoring tools (and more specifically Data Warehouses) a common limiting factor was the storage capacity needed. However over the last few years and with the advent of cloud and very cheap storage the problem has shifted. The issue now is how companies can make sense of […]

, , , , , ,

Netcool Operations Insight: Questions and Answers

What is Netcool Operations Insight? Netcool Operations Insight is a combination of existing IBM products (Netcool/OMNIbus, Netcool/OMNIbus Message Bus Gateway and SmartCloud Analytics – Log Analysis) plus pre-written configurations and customisations for the different components to facilitate the integration and aid usability. What do the Netcool Operations Insight Integrations do? All alerts received by the […]

OMNIbus Self-Monitoring: At last!

Introduction Those familiar with the Netcool product suite will be aware that Impact has included the feature for “self-monitoring” for some time. This enables Key Performance Indicators for runtime performance to be collected and analysed, for example memory usage and event queue size. Alerts are generated based on pre-defined thresholds. Similar features have now been […]

Netcool/OMNIbus Probe for SCOM: Out with the old and in with the new

The original version of the Netcool/OMNIbus Probe for SCOM 2007 proved somewhat troublesome to configure, specifically the communication that required the set-up of SSL certificates. Thankfully the latest version relies on standard Kerberos authentication and so configuration is much simplified. The Netcool/OMNIbus Probes for SCOM (there are versions to support SCOM2007 and SCOM2012) collect alarms […]

, , , , ,

How can I Integrate IBM Tivoli Netcool with Service Now?

I recently completed an integration of IBM Tivoli Netcool Impact 6.1 and Netcool/OMNIbus with ServiceNow. This blog will outline the process and methods that can be used to integrate the manager of managers (OMNIbus) with a service desk solution such as ServiceNow. The customer requirement was for any event that met a specific set of criteria would be […]

, , , , , ,

Next posts