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Searching for the Holy Grail

Ever since I started deploying enterprise system management (ESM) solutions the Holy Grail has been finding a methodology for Rapid Deployment. Twenty to twenty-five years ago a typical project would not be counted in days or hours but months and years. I spent a pleasant 9 months in Frankfurt deploying Tivoli and when I left […]

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Device counter report the sequel (adding a historical dashboard)

Following on from the sterling work of my colleague Nick Lansdowne, this blog will build upon Nick’s blog to provide a historical view of the device count numbers. This historical view will leverage the work discussed in Nick’s previous blog (Netcool/OMNIbus License Compliance: Easy access to your device counter report). A historical view is useful […]

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NOI v1.4.1.2: Event Analytics Configuration made easy

NOI v1.4.1.2 was released at the end of last week (18th May 2018) and includes fix packs for Netcool/OMNIbus Core v8.1 (FP16), Netcool/OMNIbus Web GUI v8.1 (FP13) and Netcool/Impact v7.1 (FP13). Note, I’d also recommended the latest cumulative patch for Jazz for SM v1.1.3.1 is installed, CP06. One of the most welcome feature enhancement is […]

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Netcool/OMNIbus License Compliance: Easy access to your device counter report

Device Count Report

The Device Counter extension shipped with Netcool/OMNIbus v8.1 is designed to assist with entitlement reviews by logging the number of unique systems that have sent events to your Netcool/OMNIbus infrastructure. The counts are grouped by device type (Network, Server and Client) and is available from a log file on the Aggregation ObjectServer. With a few […]

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Danshari – The age of minimalist monitoring

Danshari is a Japanese concept meaning to declutter. It is formed of 3 ideograms (断捨離), meaning “refuse”, “dispose” and “separate”. I’m reading a book at the moment called Goodbye Things by Fumio Sasaki in which he shares his personal minimalist experience, offering specific tips on the minimizing process and revealing how the new minimalist movement […]

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It’s the end of the road for Netcool OMNIbus 7.4

Recently my toaster which I’d had for 32 years toasted its last slice of bread and I was forced to replace it with a newer model. Even though the toaster was cheap and looked ugly it worked just fine and was the first thing my mother bought me when I left home and so I […]

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You’ve moved your service desk to the cloud now what about your monitoring tools?

For the last 20 years one of the most common requests that I have received at Orb Data is to perform an integration of the IBM monitoring tools with the customer’s service desk. When we first started the company in 1998 this was almost uniquely Remedy Action Request System (ARS) however at some point in […]

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Using IBM Netcool Impact’s new RESTful API to integrate with Atlassian JIRA Service Desk.

  RESTful API “A new hope” Over the years I have done a fair number of IBM Netcool Impact to Service Desk integrations. Using a variety of methods such as: Perl script called via an Impact policy (JRExecAction) Impact policy leveraging the much used Web Services DSA (SOAP) The majority of these integrations used SOAP […]

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Java-Free Web GUI

Web GUI Netcool Health Dashboard

Many of Orb Data’s customers have been interested in the latest Web GUI Fix Pack, v8.1.0.6, to enable them to move to a fully java-free experience for the operators. This panacea will remove the headache of juggling multiple java versions for the various operator applications. The Web GUI Event Viewer has been available as a fully functional replacement […]

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IBM Tivoli Netcool presents the new Java gateway for ServiceNow

Recently IBM released a Java gateway for ServiceNow (nco_g_servicenow-2_0), which marks the first time that IBM have released a dedicated integration to connect OMNIbus and ServiceNow together. Previously it has only been possible to connect OMNIbus and ServiceNow via Netcool/Impact (as detailed in one of my previous blogs) however ServiceNow no longer supports the Netcool […]

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